LiftMaster 87504 Manual: A Comprehensive Guide

This guide provides detailed instructions for the LiftMaster 87504 Secure View Smart Garage Door Opener,
covering installation, setup, troubleshooting, and maintenance procedures.
Explore myQ app connectivity, remote programming, and camera features for a seamless smart home experience.

The LiftMaster 87504 is a cutting-edge Secure View Smart Garage Door Opener, integrating seamlessly into modern smart home ecosystems. This model distinguishes itself with a built-in camera, offering remote monitoring and control via the myQ app. It’s designed for convenience, security, and peace of mind, allowing homeowners to manage garage access from anywhere.
This opener boasts features like two-way audio, motion detection, and high-definition video streaming, enhancing security measures. The 87504 is compatible with various LiftMaster accessories, expanding its functionality. Manuals.plus and North Idaho Garage Door provide resources, including product guides and images, to aid in understanding and utilizing this advanced system. It represents a significant upgrade in garage door technology.
Key Features of the Secure View Garage Door Opener
The LiftMaster 87504 excels with its integrated 1080p HD camera, providing a clear view of garage activity directly through the myQ app. Two-way audio communication allows for interaction with visitors or deliveries. Motion detection triggers alerts, enhancing security and awareness. Remote control via the myQ app grants access from anywhere, offering unparalleled convenience.
Furthermore, the opener features a wide-angle lens for comprehensive coverage and night vision for clear visibility in low-light conditions. Compatibility with LiftMaster’s myQ ecosystem enables integration with other smart home devices. Resources like those found on manuals.plus highlight these features, making the 87504 a truly smart garage solution.
Package Contents and Initial Inspection
Upon receiving your LiftMaster 87504, carefully inspect the package for any visible damage during shipping. The box should contain the garage door opener unit, a rail assembly, a safety sensor, remote controls (typically two), a multi-function remote, a camera mounting kit, and installation hardware.
Verify that all listed components are present. Consult the product guide (available on manuals.plus and LiftMaster’s website) for a detailed parts list and diagrams. Check for any missing or damaged parts before proceeding with installation. Retain the packaging materials for potential returns or warranty claims. A thorough initial inspection ensures a smooth setup process.
Safety Precautions and Warnings
Before installing and operating your LiftMaster 87504, read all safety instructions thoroughly. Disconnect power to the garage door opener circuit before any maintenance or repairs. Never allow children to play near the garage door or operate the opener. Ensure safety sensors are properly aligned and functioning correctly to prevent entrapment.
Regularly test the safety reversal system. Do not modify the opener or attempt repairs beyond your expertise. Improper installation or maintenance can lead to serious injury. Always follow local building codes and regulations. Keep the area around the opener clear of obstructions. Prioritize safety throughout the entire process.
Installation Guide: Step-by-Step

Begin by carefully unpacking all components and verifying against the package contents list. Securely mount the rail assembly to the ceiling, ensuring proper alignment and support. Attach the garage door bracket to the door, reinforcing if necessary for stability. Connect the opener to the door using the provided arm, adjusting length for optimal operation.
Proceed with wiring connections, strictly adhering to electrical safety guidelines. Double-check all connections before restoring power. Test the opener’s functionality, verifying smooth operation and safety features. Refer to the detailed diagrams in the manual for visual guidance throughout the installation process.
Mounting the Rail Assembly
Begin by identifying suitable ceiling joists capable of supporting the opener’s weight. Utilize the provided mounting brackets, securely fastening them to the joists with appropriate hardware. Extend the rail assembly, ensuring it’s level and aligned with the garage door’s travel path.
Carefully position the rail, avoiding obstructions like lights or storage. Tighten all bolts and screws, verifying a stable and rigid connection. Double-check the alignment to prevent binding during operation. Consult the manual’s diagrams for precise bracket placement and rail extension measurements. Proper mounting is crucial for safe and reliable performance.
Attaching the Garage Door Bracket
Locate the designated mounting points on your garage door panel, typically near the center. Securely attach the L-shaped garage door bracket using the supplied bolts and nuts. Ensure the bracket is firmly fastened and doesn’t wobble, as it will bear the opener’s pulling force.
Reinforce the door panel if necessary, especially for older or weaker doors. Proper bracket installation is vital for smooth and safe operation. Verify the bracket’s height aligns with the rail assembly’s travel. Tighten all connections, and periodically inspect for looseness. Refer to the manual’s illustrations for correct bracket positioning.
Connecting the Opener to the Door
Attach the door arm to the garage door bracket, ensuring a secure connection using the provided hardware. Align the arm so it engages with the curved door arm slot. Next, connect the other end of the door arm to the trolley on the rail assembly.
Verify proper alignment and range of motion. Manually test the door’s movement with the opener disengaged to confirm smooth operation. Adjust the arm length if needed to achieve optimal travel. Double-check all connections for tightness before proceeding. This step is crucial for safe and reliable garage door functionality.
Setting Up the myQ App and Connectivity
Download the myQ app from your device’s app store (iOS or Android). Create an account or log in if you already have one. Follow the in-app instructions to add your LiftMaster 87504 opener. The app will guide you through connecting the opener to your home’s Wi-Fi network.
Ensure your Wi-Fi signal is strong near the garage door opener. Once connected, you can control your garage door remotely, receive alerts, and grant access to others. Explore the app’s features for scheduling, monitoring, and customizing your garage door experience. This provides convenient and secure access control.
Programming the Remote Controls
To add a new remote, press the “Learn” button on the garage door opener motor unit until the LED indicator begins to blink. Within 30 seconds, press and hold the desired button on the remote control until the garage door opener activates and the LED stops blinking. This confirms successful programming.
To erase all remote codes, press and release the “Learn” button on the motor unit. Then, press and hold the “Learn” button until the LED light goes out. All previously programmed remotes will be erased. You can then reprogram remotes as needed, ensuring only authorized users have access.
Adding a New Remote
Begin by ensuring the garage door opener’s LED indicator is not blinking. Press the “Learn” button located on the motor unit. The LED will start blinking, indicating the unit is in programming mode. Within 30 seconds, press and hold the button on the new remote control you wish to program.
Continue holding the remote button until the garage door operates or the LED indicator on the motor unit stops blinking. A successful programming is confirmed when the door activates and the LED ceases flashing. If unsuccessful, repeat the process, ensuring a clear line of sight between the remote and the motor unit.
Erasing Remote Codes
To erase all remote codes from the LiftMaster 87504, locate the “Learn” button on the garage door opener motor unit. Press and hold the “Learn” button until the LED indicator begins to flash rapidly. This indicates that all previously programmed remote controls have been erased from the system’s memory.
Confirm the LED is flashing rapidly – this is crucial. After the LED stops flashing, the system is clear of all remote access codes. You can then re-program desired remotes following the standard “Adding a New Remote” procedure. This ensures only authorized users have access to your garage door.
Adjusting Travel Limits and Force Settings
Proper adjustment of travel limits and force settings is vital for safe and reliable operation of your LiftMaster 87504. These settings dictate how far the door opens and closes, and the amount of force applied during operation. Locate the adjustment dials on the garage door opener unit.
Carefully adjust the “Up” and “Down” travel limits to ensure the door opens fully and closes completely without obstruction. Then, fine-tune the force settings – too little force may cause the door to reverse prematurely, while too much could pose a safety hazard. Always test adjustments thoroughly.

Using the Built-in Camera Features
The LiftMaster 87504’s integrated camera provides remote monitoring of your garage. Access the live feed through the myQ app on your smartphone or tablet. Ensure a stable Wi-Fi connection for optimal performance. The camera allows for real-time viewing and recording, enhancing security and peace of mind.
Customize camera settings within the myQ app, including motion detection and recording schedules. Receive notifications when motion is detected in your garage. Explore features like two-way audio to communicate with anyone in the vicinity. Regularly check for firmware updates to maintain camera functionality.
Troubleshooting Common Issues
If the opener isn’t responding, verify the power supply and check the circuit breaker. Ensure the safety sensors are aligned and free of obstructions. For camera connectivity problems, confirm your Wi-Fi network is functioning correctly and the opener is within range. Restarting the opener and the myQ app can often resolve minor glitches.
If remote controls aren’t working, reprogram them following the instructions in the manual. Check the battery levels in the remotes. If issues persist, consult the LiftMaster support website or contact customer service for further assistance. Regularly inspect wiring and connections for damage.
Opener Not Responding
When the LiftMaster 87504 fails to respond, begin by verifying the power source. Check the circuit breaker to ensure it hasn’t tripped. Confirm the opener is receiving power by testing the outlet. Inspect the wiring connections for any loose or damaged wires. Ensure the wall control is functioning correctly; test with a fresh battery if applicable.

Also, confirm the safety sensors are properly aligned and free from obstructions. Misaligned sensors will prevent operation. Finally, try resetting the opener by disconnecting power for 30 seconds and reconnecting. If the problem persists, contact LiftMaster support.
Camera Connectivity Problems
If you’re experiencing camera connectivity issues with your LiftMaster 87504, first verify your home’s Wi-Fi network is functioning correctly. Ensure the opener is within range of your router and that the signal strength is adequate. Restart both your router and the garage door opener to refresh the connection.
Within the myQ app, confirm the camera is properly added to your account and that the firmware is up to date. Check for any error messages within the app that might indicate the problem. If issues continue, try resetting the camera to factory settings and re-adding it to the myQ system.
Maintenance and Care
To ensure the longevity and optimal performance of your LiftMaster 87504, regular maintenance is crucial. Periodically inspect the garage door tracks for obstructions and lubricate them with a silicone-based lubricant. Check the door balance by disconnecting the opener and manually lifting the door – it should move smoothly and stay in place.
Inspect the rail assembly for any loose bolts or damage, tightening as needed. Clean the camera lens with a soft, dry cloth to maintain clear video quality. Avoid using harsh chemicals or abrasive cleaners. Regularly test the safety features, like the auto-reverse function, to confirm they are working correctly.
Resetting the LiftMaster 87504 to Factory Settings

Resetting your LiftMaster 87504 to factory settings will erase all personalized settings, including remote codes and myQ account connections. This is useful for troubleshooting significant issues or preparing the opener for a new user. To initiate a reset, locate the “Learn” or “Reset” button on the opener unit – its exact location may vary.
Press and hold this button for a specified duration, typically 5-10 seconds, until the indicator light flashes. After the reset, you’ll need to re-program all remotes and re-connect the opener to your myQ account. Refer to the programming sections of this manual for detailed instructions on these processes.
Warranty Information
LiftMaster provides a warranty on the 87504 Secure View Smart Garage Door Opener, protecting against defects in materials and workmanship. The standard warranty period is typically one year for parts and labor, beginning from the date of original purchase. However, certain components, like the motor, may have extended warranty coverage – often lifetime for residential use.
To make a warranty claim, retain your original purchase receipt as proof of date and location. Contact LiftMaster customer support or an authorized dealer for assistance. Warranty coverage may be voided by improper installation, misuse, or unauthorized modifications. Review the complete warranty details in the documentation included with your opener.
Frequently Asked Questions (FAQ)
Q: Can I install the LiftMaster 87504 myself? A: While possible, professional installation is recommended to ensure safety and proper functionality.

Q: Does the camera record continuously? A: No, the camera records upon motion detection and can be viewed live through the myQ app.
Q: What if I forget my myQ account password? A: Use the “Forgot Password” link on the myQ app or website to reset it.
Q: Is the camera compatible with other smart home systems? A: Compatibility varies; check the myQ website for current integrations.

Q: How do I update the opener’s firmware? A: Firmware updates are typically automatic through the myQ app.

Contacting LiftMaster Support
For immediate assistance with your LiftMaster 87504, visit the official LiftMaster website at LiftMaster.com. There, you’ll find a comprehensive support section with troubleshooting guides, FAQs, and downloadable manuals.
You can also reach their customer support team via phone at 1-800-543-6343. Live chat support is often available directly on their website for quick answers to common questions.
For technical issues or warranty claims, have your model number and date of purchase readily available. LiftMaster also maintains an active online community forum where users share tips and solutions.
Don’t hesitate to utilize these resources to ensure optimal performance and longevity of your Secure View Smart Garage Door Opener.
Regulatory Information and Compliance
The LiftMaster 87504 complies with various FCC regulations to minimize interference with other devices. Operation is subject to the following two conditions: it must not cause harmful interference, and it must accept any interference received.
This device adheres to safety standards outlined by UL (Underwriters Laboratories) ensuring product safety and performance. It also meets industry standards for radio frequency emissions.
Users are cautioned against making unauthorized modifications, as these could void warranty and regulatory compliance. Refer to the full compliance documentation available on the LiftMaster website for detailed information.
Proper disposal of electronic waste is crucial; follow local regulations for recycling to protect the environment.















































